Terms of Use

In compliance with the Law on Services of the Information Society and Electronic Commerce, as well as in compliance with current regulations on data protection, it is reported that the owner of the https://xxxxx.canalhelas.com/home website (hereinafter, "the Web") is Fotowatio Renewable Ventures, S.L. (hereinafter, FRV) NIF: B-88276571, Address: Calle María de Molina,  40, 5º, C.P. 28006, Madrid.

FRV is the owner of all rights to the Website. The simple access, navigation and use of the Website attributes the condition of user of the same (hereinafter, the "User") and implies the acceptance of this clause of Legal Notice and Conditions of Use. The information available through this website is not subject to contract and may be modified without prior notice.

FRV shall not be held liable for any problems arising from the consultation or use of this Website. To this end, access is obliged to comply with the present, having to act in accordance with the current Law, good faith and public order and, refraining from using the Website in a way that could prevent or deteriorate its proper functioning.

This service can be used to send complaints or queries guaranteeing confidentiality and anonymity (if the user so chooses), regarding the personal data of the complainant.

Intellectual and Industrial Property
FRV reserves all rights over trademarks, trade names or other distinctive signs, patents, and intellectual property, with respect to the content and design of the Web with the exception of those reserved to the licensor or assignee of the use of the channel. All the contents of the Web, including without limitation, texts, graphics, images, their design and the intellectual property rights that may correspond to said contents, as well as trademarks, trade names or any other distinctive sign are the property of FRV.


Terms of use for the user

  • As a user you agree to make correct and lawful use of the platform.
  • You will use the platform for the purposes it has been designed, and in no case will you use it for purposes contrary to the law.
  • The ethical channel is not an emergency service. In case of emergency, contact your local authorities.
  • You must complete all the information defined as mandatory in order to send it.
  • This service is not designed to present information that may be considered secret or strictly confidential.
  • Reflect and review the information you send to ensure that if you do not want it, it does not reveal your identity.
  • You can choose to send the communication indicating your contact information or without indicating them. In both cases the platform will provide you with a unique identification number and an access code. It is important that you write them down in a safe place, only with them you can check the status of communication. If you lose them, you will not be able to access it again. For security reasons we cannot provide access to lost codes.
  • If the organization finds that there has been bad faith in making the report, it reserves the right to take legal action if the complainant has been identified.
  • You can download a certificate issued by FRV in which you will have all the information you have sent to the company, as well as the result once the investigation is finished.
  • The query system has traces to help users identify improper access to their query.
  • The informant expressly understands and agrees that FRV shall not be liable for any direct or indirect, foreseen or unforeseen damage, interest or injury, including but not limited to moral damage, resulting from the use or inability to use this service.
  • The informant is responsible for the veracity of the information communicated, assuming the consequences of having acted in bad faith or sent false information or documentation.
  • You will be liable for any damage or harm of any kind that FRV may suffer, directly or indirectly, as a result of improper use of the product, a breach of this Legal Notice and Conditions of Use or a breach of current law on your part.

Law and jurisdiction
This Legal Notice and Conditions of Use is governed by Spanish law. In case of dispute or controversy related to the application or interpretation of the clauses contained in the Legal Notice, the Parties will submit to the Courts and Tribunals that are territorially competent according to current legislation.

 

Date of last update: March 3, 2023.